Terms & Conditions

About Soul Relaxation

Soul Relaxation is an online platform bringing together relaxation content, music, personalized creative experiences, community discussions, physical merchandise and related digital experiences.

The Website may include content, products and features associated with projects such as Relax with Jeevika, Melodify Soul, Made for You, Soul Community and Soul Wear.

Soul Wear offers physical merchandise and apparel through Soul Relaxation.

Features, products and services available through the Website may change, expand or be discontinued over time.

User Accounts

Certain features may require you to create an account. You are responsible for providing accurate information and maintaining the security of your account.

You are responsible for activity carried out through your account and should notify us if you believe your account has been accessed without authorization.

We may provide third-party authentication options such as Google Sign-In. Your use of those services is also subject to the relevant provider's terms and policies.

Acceptable Use

When using Soul Relaxation, you agree not to misuse the Website or interfere with the experience of other users.

You must not use the Website to:

• Engage in unlawful, fraudulent or deceptive activity
• Harass, threaten or abuse other users
• Publish spam or intentionally misleading content
• Attempt to gain unauthorized access to accounts or systems
• Introduce malware or other harmful code
• Impersonate another person or misrepresent your identity
• Infringe intellectual property or other legal rights
• Attempt to disrupt or overload the Website or its services

Soul Community

Soul Community provides spaces where members may ask questions, share experiences, post replies and participate in discussions.

Community discussions may involve subjects such as relaxation, music, spirituality, mythology, traditions, cultures, history, archaeology and personal experiences.

Members are expected to discuss different perspectives respectfully. Disagreement is welcome; harassment, personal attacks, deliberate provocation and hostility toward people or communities are not.

User-Generated Content

You remain responsible for content you submit to Soul Community or other interactive areas of the Website.

By publishing content on the Website, you grant Soul Relaxation a non-exclusive permission to host, display, reproduce and technically process that content as reasonably necessary to operate, moderate and promote the Website and its community features.

You should only upload or publish material that you have the right to share.

Moderation & Account Restrictions

We may moderate community content to maintain a safe, constructive and relevant environment.

We may edit visibility, restrict, remove or otherwise moderate content that violates these Terms, community guidelines, applicable law or the rights of others.

Accounts may also be restricted or suspended in cases of serious or repeated misuse of the Website.

Made for You & Personalized Services

Made for You may allow users to request personalized creative work such as songs, videos, stories or other custom content.

Information submitted through a personalized request form should be accurate and should not contain material that you do not have permission to provide or use.

Details such as scope, delivery expectations, revisions, pricing and other applicable conditions may be communicated separately for a particular request or displayed at the time an order is placed.

Soul Wear & Physical Products

Soul Wear may offer T-shirts, apparel and other physical merchandise for purchase through Soul Relaxation.

We make reasonable efforts to display product descriptions, images, colours, designs, sizes and other information accurately. However, minor variations may occur because of screen settings, lighting, printing processes, manufacturing variations or differences between individual products.

Customers are responsible for reviewing available product information, including the selected size, colour and quantity, before placing an order.

Orders & Payments

Some products or services on Soul Relaxation may require payment. Where applicable, prices and relevant order details will be displayed or communicated before an order is confirmed.

Customers are responsible for reviewing their order information before completing a purchase, including the selected product, size, colour, quantity and billing or delivery information where applicable.

Payments may be processed through third-party payment providers. Their own terms, privacy policies and payment processing rules may also apply.

An order may be subject to verification or cancellation where necessary because of payment failure, suspected fraud, product unavailability, technical or pricing errors, inability to fulfil or ship the order, or other reasonable circumstances.

Shipping & Delivery

Physical Soul Wear products may be delivered using third-party shipping, courier or fulfilment providers.

Customers are responsible for providing complete and accurate shipping and delivery information when placing an order. Incorrect or incomplete information may result in delays, failed delivery or additional shipping costs.

Any delivery timeframe displayed or communicated is generally an estimate unless expressly stated otherwise. Delivery may be affected by courier operations, destination, weather, public holidays, logistical disruptions or other circumstances outside our reasonable control.

If an order is returned because delivery could not be completed, any re-shipping arrangements or applicable charges may be communicated before another delivery attempt is arranged.

Returns, Exchanges, Cancellations & Refunds

Return, exchange, cancellation and refund eligibility may depend on the type of product or service purchased and the circumstances of the request.

Eligible Soul Wear return or exchange requests should be made within 10 days of delivery. Different conditions may apply to personalized services, memberships and other digital products.

Full information regarding return eligibility, damaged or incorrect products, size and colour exchanges, cancellations, personalized services and refund processing is available in our Refund, Return & Cancellation Policy.

Intellectual Property

Unless otherwise stated, the Website's original branding, design elements, text, graphics and other original content are owned by or licensed to Soul Relaxation and are protected by applicable intellectual property laws.

Content may not be copied, republished, sold, distributed or commercially exploited without appropriate permission except where permitted by law.

Third-party names, logos, videos, music and other materials remain the property of their respective owners.

Third-Party Content & Services

Soul Relaxation may contain links, embedded videos, authentication tools, payment services, shipping services or other functionality provided by third parties, including platforms such as YouTube and Google.

We do not control every aspect of third-party services. Your interaction with them may be governed by their own terms, privacy policies and practices.

Information, Wellness & Community Discussions

Content on Soul Relaxation is provided for general informational, entertainment, creative and community purposes.

Relaxation, sleep, wellness, spiritual or personal-experience discussions on the Website are not a substitute for professional medical, psychological, legal, financial or other professional advice.

Community posts reflect the views and experiences of their respective authors and do not necessarily represent the views of Soul Relaxation.

Availability of the Website

We aim to keep Soul Relaxation available and functioning reliably, but uninterrupted or error-free access cannot be guaranteed.

Features may occasionally be unavailable because of maintenance, technical issues, security concerns, third-party outages or updates to the Website.

Limitation of Liability

To the extent permitted by applicable law, Soul Relaxation will not be liable for indirect, incidental or consequential losses arising solely from the use of, or inability to use, the Website or third-party services linked from it.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

Privacy

Our collection and handling of personal information is described in our Privacy Policy.

Please review that policy to understand how information may be collected and used when you interact with Soul Relaxation.

Changes to These Terms

We may update these Terms when our Website, products, services or legal requirements change.

Updated Terms will be published on this page with a revised “Last updated” date. Your continued use of the Website after an update will be subject to the revised Terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us through our Contact Us page.